Reference

What You Agree To When You Use mari88

These Terms & Conditions set out exactly what we expect from you and what you can expect from us — covering your account, deposits, withdrawals, and how access works where local law permits.

Account eligibility applies where local law permitsTouch 'n Go eWallet, Boost, GrabPay coveredRM transactions onlyAccount security is a shared responsibilityContact us to dispute or request changes

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How These Terms Apply to Your Account

mari88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on mari88, you confirm that you have read and accepted these Terms & Conditions in full. Access to the platform depends on your local law — it is available only in regions where such activity is permitted. All transactions are processed in

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Malaysian Ringgit (RM). Deposits made through Touch 'n Go eWallet, Boost, or GrabPay are subject to the same account rules as any other payment method: funds must originate from an account registered in your own name. We do not accept third-party deposits. Withdrawal requests are processed
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after identity verification is completed on your account — you may be asked to submit a copy of your MyKad or a recent utility statement. Account activity is logged for security and compliance purposes. We reserve the right to suspend or close any account where we
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identify a breach of these terms, including misuse of payment credentials or multiple accounts registered to the same identity. Players in Kuantan or anywhere else in Malaysia are bound by the same single set of terms. If any clause here conflicts with local law as it
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applies to you, local law takes precedence.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY PRACTICES

How We Protect and Handle Your Account

Security and transparency sit at the centre of how these Terms & Conditions work in practice. We outline below the four key areas that govern your data, cookies, account credentials and how to request changes to what we hold on you.

Data Handling

We collect only the account data needed to verify your identity and process RM transactions. No data is sold to third parties. You can request a summary of what we hold by contacting support.

Cookie Use

Cookies on mari88 track your session state and payment flow — for example, keeping your GrabPay or FPX deposit step active if you navigate away briefly. You can manage cookies in your browser settings.

Account Security

Your account password and OTP code are your responsibility. We will never ask for either via chat or email. Enable two-step login from account settings to add an extra layer of protection.

Requesting Changes

To update registered details — including the e-wallet linked to your account — contact support with proof of identity. Changes to payment methods require re-verification before your next withdrawal.

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these Terms & Conditions is unclear, or if you need to dispute a clause as it applies to your account, there are three direct ways to get a response. We will always confirm receipt and give you a reference number so you can track the status of your query.

Team online

Live Chat

Open the chat widget from any page on mari88 to speak with our account team directly. Best for urgent terms queries, account access issues or payment disputes.

Email Support

Send a written query to our support address for anything that needs a documented response — account amendments, terms clarifications or formal requests for data held on your account.

Account Help Centre

The Help Centre on mari88 covers common terms questions — account verification steps, withdrawal conditions and what happens if your Touch 'n Go eWallet or Boost deposit is delayed.

Common Questions About These Terms

Below are the questions we hear most often about how these Terms & Conditions apply to accounts on mari88. If your question is not here, reach us via live chat for a direct answer.

We update terms when our account rules or payment processes change. We notify you by email and post a notice on your account dashboard at least seven days before new terms take effect.

No. All deposits must come from a payment account registered in your own name. Third-party deposits — including from a family member's Touch 'n Go eWallet — are a breach of these terms and may result in account suspension.

If we close your account for a terms breach, any verified balance is held pending review. We will contact you within a reasonable period to confirm the outcome and arrange return of eligible funds via DuitNow or FPX.

Email our support team with your registered account name and a copy of your MyKad. We will compile and send your data summary within a reasonable timeframe, as outlined in our data handling policy.

Access depends on the local law that applies to you. We offer the platform where such activity is permitted under local law. It is your responsibility to check whether access is lawful in your region before opening an account.

Contact our support team via live chat or email with your account reference and a clear description of the dispute. We will review it and respond with our position, along with any next steps available to you.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoGolden Dragon Reels InfoPrivacy Policy Infomari88 Glossary

What You Agree To When You Use mari88

How We Protect and Handle Your Account

Data Handling

Cookie Use

Account Security

Requesting Changes

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Do these Terms & Conditions change, and how will I know?

02 Can I use someone else's Touch 'n Go eWallet or Boost to fund my account?

03 What happens to my account balance if my account is closed?

04 How do I request a copy of the data mari88 holds on my account?

05 Is access to mari88 available everywhere in Malaysia?

06 What should I do if I disagree with a decision made under these terms?

Terms & Conditions

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