Reference

What mari88 Does With Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through Touch 'n Go eWallet, Boost, and GrabPay.

No data sold to third partiesAccount data encrypted in transitYou can request your data anytimeCookies explained in plain termsContact us to update or remove your details
mari88 What mari88 Does With Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply SSL encryption to all data moving between your device and our servers. Account passwords are stored using one-way hashing — we cannot read your password, only verify it. We retain transaction logs for as long as your account remains open and for any period required under applicable law after closure. You can ask us to close your account and delete associated personal data by contacting support through live chat or email.

Cookies

We use session cookies to keep you logged in and analytics cookies to see which parts of the site work well. You can disable non-essential cookies in your browser without losing account access.

Payment Data

Your Touch 'n Go eWallet, Boost, or GrabPay details are passed directly to the payment processor over an encrypted connection. We do not store full wallet credentials on our side.

Account Security

Login attempts are monitored for unusual patterns. If we detect a suspicious session, we may send an OTP to your registered number before allowing access to continue.

Data Retention

We hold your account data only as long as the account is active or as required by local law. Once deletion is confirmed, personal identifiers are removed from active databases.

DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review what we hold on your account, request a correction, or ask us to delete your data, you can reach our support team through the channels below. We aim to respond to all data-related requests within a reasonable timeframe — and we will confirm receipt of your request so you know it is being handled.

Live Chat Start a live chat session from the account page. This is the quickest path for account-linked data queries — our team picks up the conversation directly.
Email Support Send your data access or deletion request by email. Include your registered account email so we can locate your record and respond to the right address.
Account Settings Some details — like your contact number or linked wallet — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on mari88

These are the data and privacy questions we hear most from our account holders. If your question is not covered here, reach out via live chat or email and we will come back to you.

We collect your name, email address, contact number, and the payment method you choose — Touch 'n Go eWallet, Boost, or GrabPay. We also log transaction records tied to your account for payment matching and account security.

We do not sell or share your personal data for marketing. Data is only passed to payment processors like DuitNow or FPX to complete your transactions, or when required by applicable local law.

Contact our support team via live chat or email with your registered account email address. We will locate your record and provide details of what we hold within a reasonable response period.

Yes. Submit a deletion request through live chat or email. Once we verify your identity against your registered account, we will remove personal identifiers from our active databases and confirm when it is done.

We use session cookies to keep you logged in and analytics cookies to measure site performance. Non-essential cookies can be disabled in your browser settings without affecting your ability to access your account.

We retain data only for as long as required under applicable local law following account closure. After that period, personal identifiers are removed. You can ask our support team to confirm the exact retention period for your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.